Privacy Policy

Introduction

Welcome to Recally. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our English reading, listening, and vocabulary mobile application and related services.

Information We Collect

We collect information that you provide directly to us when using Recally:

• Account Information: Email address, name, and password when you create an account, or authentication data when using Google or Apple Sign-In
• Learning Activity: Reading progress, saved vocabulary, quiz results, review activity, preferred level, and in-app settings
• Content Interaction Data: Stories opened, words saved, translation preferences, audio usage, and other feature interactions
• Usage Data: Information about how you interact with our app, including features used, session duration, and general engagement patterns
• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Purchase Information: Subscription status, billing platform, and transaction metadata provided by the Apple App Store or Google Play
• Support Communications: Information you share when you contact us for help, feedback, or legal/privacy requests

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our English reading, listening, vocabulary saving, and quiz features
• To personalize reading difficulty, recommendations, and language support settings
• To sync your account data and learning progress across supported devices
• To send you notifications about study reminders, account updates, and service messages
• To track and display your progress and usage patterns inside the product
• To improve and optimize our app, content discovery, and learner experience
• To communicate with you about updates, security alerts, and support
• To prevent fraud and ensure the security of our platform

Third-Party Services

Recally relies on third-party service providers to operate the app:

• Authentication and Infrastructure Providers: We may use third-party services for sign-in, hosting, storage, and app operations.
• Subscription and Payment Platforms: Purchases are processed through Apple App Store and Google Play, subject to their own terms and policies.
• Analytics and Diagnostics: We may use analytics and crash reporting tools to understand usage patterns, diagnose issues, and improve the app.

We require service providers to handle data in line with their contractual and legal obligations, and we share only the information reasonably necessary for them to perform their services.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our app (for example hosting, authentication, analytics, subscription infrastructure, and support tooling)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Data is protected in transit and, where supported by our providers, at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Your account data, learning activity, and saved vocabulary are generally retained while your account remains active. You can request deletion of your account and associated personal data at any time through the app settings or by contacting us.

Your Rights (GDPR)

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability, where required by applicable law
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Children's Privacy

Recally is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our service providers operate. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Offline Mode and Local Storage

Some parts of Recally may continue to function with limited connectivity. When supported by the app, certain reading progress or recent activity may be stored locally on your device and synced later when you reconnect.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will notify you through the app or via email. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: